khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 3246570432
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Validate the OTP to securely access your account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Click "send OTP" and wait for the verification code to be sent, or if it doesn't arrive within a reasonable time, use the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If the number has changed, submit your updated KYC (Know Your Customer) documents to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and play without any problems. This should fix any compatibility issues and allow seamless gameplay.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than most other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are withdrawable. This means you can take out the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours, so you don't need to worry. If it doesn't happen, you can contact their care centre for assistance.
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